Customize Name Puerto Rico Puerto Rican Sun Colorful Taino Flag Baseball Jersey S-5XL

SHIPPING POLICY

Our products are printed on demand. We will only start designing, printing, and producing after your order has been paid for. Production time is 4–7 business days. The delivery times will vary depending on your location.

As soon as the order is shipped, we will update you with the tracking number so you can monitor the shipping progress of your order. Please note that these are estimates and cannot be guaranteed. Once your product(s) are in transit, any delays are beyond our control. Please see the estimated shipping times for specific locations below. 

Production time: 4–7 business days

Shipping time:

• US: 4–7 business days
• EU: 10-20 business days
• Rest of the World: 10–25 business days
• 2–6 additional days due to external factors beyond our control
  

* Please note:

• The above time frame is only applicable for orders with standard shipping methods. 
• Most of our orders are processed and shipped within the time frame we offer above. However, the time above is only approximate; some items and orders may require a longer ship-out and/or delivery time frame.
• Due to unforeseeable delivery bottlenecks with our suppliers as well as delivery companies, deliveries may be delayed a little bit. We apologize for any inconvenience that this may cause you and will inform you via email in these cases to find the best solutions.
• Holiday shipping: In peak season, your order may arrive later than expected. We’re so sorry for this inconvenience, and we hope that you can sympathize with us.
• International orders: It may take additional days if orders must go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.
• Shipping times do not include the time taken to prepare your order before shipment.

RETURNS AND REFUNDS POLICY

We stand by the quality of our products and offer a 30-day return policy for defective items under the following conditions. Please note that we do not accept returns for change of mind.

1. Return Eligibility

• Timeframe: You have 30 days from the date you receive your order to initiate a return.
• Condition: Items must be in a new, unused, and unwashed condition, in their original packaging, with all tags intact.
• Acceptance: We only accept returns for defective products (e.g., manufacturing defects, printing errors, or damaged items). Returns for used, washed, or altered items will not be accepted.
• Note: Please inspect your order upon receipt to identify any defects or issues promptly.

2. Exchanges and Refunds

We only accept exchanges and refunds for defective products. Defective products include items with manufacturing defects (e.g., printing errors, material flaws) or issues outlined below. Returns for change of mind are not accepted.

• You may return a defective product to exchange it for an item of equal value or request a refund.
• If the new item costs more, you will need to pay the price difference. If it costs less, the difference will be refunded.
• All return and exchange shipping costs due to a defective product are covered by TRENDPRINTEE.
• Customized products (e.g., with names, logos, or added/removed design elements) are non-refundable and non-returnable, unless the issue is due to our error (e.g., incorrect printing or production errors, not customer input errors) or damage during transit. Qualifying errors include:
• The product received does not match the personalized details you submitted (e.g., wrong name, color, or design due to our mistake).
• The item does not match the size chart provided on the product page. Please ensure you carefully check the size chart for our brand’s products on each listing before ordering. We are not responsible if you use a size chart from another supplier.
• The product was damaged, torn, or soiled during shipping.
• Refunds will be processed within 5-7 business days after the returned item is inspected and approved and issued to your original payment method.

Please refer to our returns and refunds policy for detailed instructions.